Queensland Public Trustee's Proposed Fees and Charges Reform for key services

Queensland Public Trustee is proposing to reform its fees and charges for the following key services:

  • financial management
  • deceased estates
  • trust administration.

Objectives of the proposed fees and charges reform are to:

  • Take all practical steps to ensure that customers pay no more in fees than what it cost the Queensland Public Trustee to provide the service.
  • Ensure any fee increases consider both social implications, including cost-of-living challenges, and Queensland Public Trustee’s long-term financial sustainability.
  • Increase cost recovery from deceased estate administration, while ensuring that any transition to higher fees occurs gradually to prevent a significant restriction of access for vulnerable customers.
  • Simplify Queensland Public Trustee’s fee structures to make them easier to understand.
  • Ensure that any subsidy provided to customers is a deliberate government decision that balances the public interest and the cost of community service obligation commitments.

To inform public discussion and feedback, the Queensland Public Trustee: Fees and charges for key services - public consultation paper provides detailed fee reform options for key services.

The paper also includes discussion about fee rebates and fees for Will-making services and welcomes feedback for future consideration.

Consultation is now open and will close at 11.59pm on Wednesday 8 May 2024.

Visit the Queensland Public Trustee website for more information and to submit your feedback.